If you are a user of orange.co.uk and decide to change your monthly plan then don’t bother using the website. You might think its been changed, but it won’t be. The site is a complete load of crap. It doesn’t work. I changed my plan, waited until the next billing period only to find it hadn’t changed – the useless twats have no record of me ever requesting to change the service plan.
So now I’ve got to waste my time getting through their bloody automated system to speak to one of their brain dead operators to have it changed. If I was upgrading my account it would have probably worked, as I was downgrading they obviously decide to not do it to keep the money rolling in.
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